Frequently Asked Questions
Everything you need to know about your Hooga experience.
How do I determine the right size for me?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for our signature relaxed Hooga fit.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Simply visit our returns portal to start your request.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
How should I care for my Hooga garments?
To maintain the quality of our premium fabrics, we recommend machine washing on a cold, gentle cycle and laying flat to dry. Avoid bleach and tumble drying to prevent shrinkage.
Can I change or cancel my order after it's been placed?
We process orders quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.
Are your materials sustainably sourced?
Yes, we prioritize ethical manufacturing and use organic cotton and recycled fibers across 80% of our seasonal collections to minimize our environmental footprint.